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Dear customer,
We are glad that you are interested in the protection of your personal data. We would like to offer you an understandable overview of our procedures for the protection of your personal data.
Our goal is to offer you an amazing experience based on trust, transparency and honesty. Your trust in our services is the reason why we can offer you an amazing experience. We would like to thank you for this trust.
We are BRING IT BACK I.K.E., but we usually use bring it back. You can always contact us via the following methods:
email: info@bringit-back.com
By visiting our website, registering or placing an order, you agree to this privacy policy.
As data controllers, we determine how we process your personal data, the purposes and means. It is our legal obligation to provide you with all of the following information, but we do so primarily out of the belief that a commercial relationship must be based on honesty.
As data controllers, we are responsible for ensuring that all processing activities comply with legal requirements, but also with your reasonable expectation for the processing of your personal data.
If you have any questions about the protection of your personal data on bringit-back.com, you can also contact our data protection officer at any time at the following email address: support@bringit-back.com
We will continue to be your point of contact if you have any questions about data protection.
As a user you have the choice of what information you want to share with us. Of course we need some information to fulfil our contract. However, this does not always require all the data you can make available to us.
You can follow the steps below to limit the information you share with us:
Cookies: you can install more browser add-ons that block unnecessary cookies. This will not allow you to see ads of your interest.
Advertising: if you do not wish to receive informative communications from us, you can unsubscribe at any time. In this case, we will not be able to send you exciting offers.
No data sharing: if you don’t want to share any information with us, that’s a shame. In this case we will not be able to convince you how wonderful our services are.
You have the right to be informed about the data we store about you and how we process it.
If you notice that the stored data is incorrect, you can always ask us to correct it.
You can ask us at any time to delete the data we have stored about you.
If you do not want to delete your data, but at the same time do not want us to process it further, you can ask us to restrict the processing of your personal data. In this case, we will archive your data and re-integrate it into our operating systems only if you wish. However, during this period you will not be able to use our services. In a possible use of our services we will process your data again.
You may request us to send you or another controller the stored personal data in a machine-readable format. In this box, the data will be given to you in JSON format.
You can withdraw your consent at any time or object to further processing of your data. This also includes objecting to processing we carry out without your consent, but on the basis of our legitimate interest. This is true, for example, in direct marketing. You can opt out of receiving future informative communications at any time.
If you do not agree with one of the processing purposes based on our legitimate interest or want to object to it, you can object to the processing at any time. Send an email to info@bringit-back.com. In this case we will review the processing and either stop processing your data for this purpose or explain to you why it is worthwhile to continue processing.
We also process your personal data as part of our algorithms in order to simplify our processes. Of course, you have the right not to be subject to decisions based solely on automated processing. If you believe that we have denied you access in an unjustified way, you can always contact us at info@bringit-back.com. In this case, we will consider your request and decide on a case-by-case basis.
In the following description of processing activities, we refer to each category of personal data. A category includes several personal data that we process at the same time for a specific purpose. Personal data is information on the basis of which you can be identified or made identifiable. In general, we process the following categories of personal data for the following purposes:
Name, address, phone number, email address, social media ID
If you contact us, we collect this data because we need to know who we are talking to and why so that we can help you. This also applies if you leave social media comments on our follower pages. We do not combine this data with your profile data on our platform, but we can identify you by your social media ID.
Address, Postal Code, City, Country, Longitude, Latitude
We need this data for the delivery of your order. The geographic coordinates are automatically generated so that we can edit the delivery address in other connected systems such as the delivery application through which the address is displayed to our distributors.
Name, email address, password, phone number, delivery addresses
This data is your basic data, which we absolutely need for our services. Without an email address/phone number and password, you cannot create a profile. Together with your name, this is your basic data.
Device ID, operating system and corresponding version, access time, information about the internet connection (IP address)
In each access this information is stored by us for technical reasons. We also use some of this information for early detection of suspicious behaviour and to prevent damage.
Order history, selected restaurants, invoices, order ID, comments on orders, information on how to pay, delivery address and successful orders
Each time you place an order, this information will be added to your profile. You can see all this information in your profile at any time. The information will give you an overview of your options and your previous orders. We will also use the same information to improve our services. In addition, we will anonymize this information when you request deletion or when your profile becomes inactive so that we can continue to use it in an anonymous form and improve our services.
Name, email address, phone number, device ID
If you want to receive informative communications or notifications within our app, we need certain information. Θεωρούμε πιο φιλικό να σας απευθυνθούμε με το όνομά σας.We find it more friendly to address you by your name. Αυτή η κατηγορία προσωπικών πληροφοριών χρησιμοποιείται επίσης για να επικοινωνήσουμε μαζί σας στην περίπτωση που για παράδειγμα ένα προϊόν δεν μπορεί να σας παραδοθεί και θέλουμε να σας προσφέρουμε εναλλακτική λύση.
Payment method, pseudonymised credit card information
We need this information to track the progress of your payments and match them to the orders you have placed.
Name, delivery address, telephone number, order ID
In line with the principle of data minimisation, we only provide distributors and partner restaurants with the information they need to prepare and deliver your order.
We process your personal data strictly and only in accordance with legal requirements. We pay particular attention to take into account all principles for the processing of personal data.a BRING IT BACK Ι.Κ.Ε shows great attention to transparency. Therefore, we only process your data if it is lawful to do so and if you reasonably expect your personal data to be processed. If, during the assessment, we conclude that the processing is not reasonably foreseeable, we will only carry out the processing with your explicit consent.
In order for us to be able to offer you our services, the processing of your personal data is necessary. Much of the data you transmit to us is collected automatically when you use our platform. However, we try to keep as little data as possible. You can help us by providing only the data we need to fulfil our contractual obligations.
When creating a user account you will be asked to enter your basic data. This is absolutely necessary, as we cannot create a user profile without this data. Your email address and phone number are particularly important data, as we may use them the next time you log in. In addition, we would like to ask you to carefully select your password. Do not use the same password on multiple sites and follow the policy we have set.
Profile data (basic data)
Device information and access data
Article 6(1)(b) of the General Data Protection Regulation, performance of the contract
If you already have a user account, you will need to enter your email address and password to log in.
Profile data (basic data)
Article 6(1)(b) of the General Data Protection Regulation, performance of the registration contract,
Article 6(1)(f) of the General Data Protection Regulation, legitimate interest in security measures
Profile data (basic data)
Communication data
Facebook profile information
Article 6(1)(a) of the General Data Protection Regulation, Consent
You can log in to your profile at any time and change your personal data, such as your name or phone number. To change your email address you can contact ….. You can also view your previous orders.
Profile data (basic data)
Location data
Device information and access data
Order Information
Communication data
Payment details
Article 6(1)(b) of the General Data Protection Regulation, performance of the contract
Once you successfully register and decide to place your order, we will store this information in your profile and process it further so that we can complete your order. When you submit your order, your personal data is transferred to our database and from there to other systems for further processing.
Contact details
Location data
Device information and access data
Article 6(1)(b) of the General Data Protection Regulation, performance of the contract
After you log in to your profile and make your selection, the products will be saved in your profile. If you accidentally close your browser or app, you can continue from the last point of your order. The latter information is stored in a suitable storage space (e.g. cookie, etc.).
Profile data (basic data)
Device information and access data
Order Information
Article 6 paragraph 1 f) of the General Data Protection Regulation, legitimate interest
The latter information is stored in a suitable storage space (e.g. cookie, etc.).
Once you have successfully placed your order, various procedures are carried out to ensure that your order is delivered quickly.
The following processing activities describe how and why your data is processed and the corresponding processing purposes.
We use our permanent employees to deliver our orders. In all these cases we send your personal data to the distributors so that they can deliver your order quickly.
Shipping information
Article 6(1)(b) of the General Data Protection Regulation, performance of the contract
If a product of your choice is not available for delivery or our distributors cannot find you at the delivery address you provided, they have been instructed by us to call you to resolve the problem quickly and easily.A
Shipping information
Article 6(1)(b) of the General Data Protection Regulation, performance of the contract for calls from distributors
Article 6(1)(f) of the General Data Protection Regulation, legitimate interest when you are called by the restaurant. The restaurants have no claim in relation to your personal data and under no circumstances can they use it for their own purposes. However, if you are contacted by a restaurant without your prior consent, we ask you to report it to us immediately.
To make the ordering process even easier for you, we suggest you save your preferred payment method. This means you don’t have to enter your payment details the next time you place an order. The storage of this data requires your prior consent. You can save the payment data by clicking on the consent field. You can withdraw your consent for the future at any time by deleting your preferred payment methods.
Payment details
Article 6(1)(a) of the General Data Protection Regulation, Consent
If you have provided us with your email address when registering and/or purchasing goods or services, we reserve the right to send you regular offers by email of similar goods or services you have already purchased. The content of our informational communications varies, as the technologies and criteria we use to design our communications and categorise our users into groups differ. For example, a group of users may receive a specific informative communication to promote special offers from restaurants they have already ordered from. Other communications may refer to specific products associated with a cuisine choice, such as sushi, Indian or pizza.
We use different information from the order history and delivery addresses.
This is a profiling process in which we automatically process your data. This customer classification may have a legal or other significant impact on you if you receive certain informational communications that are not included in other campaigns.
If automated decision-making leads to a negative outcome for you and you do not agree with it, you can contact us at info@bringit-back.com. In this case, we will assess your case individually.
Communication data
Location data
Order Information
Data processing is solely based on our legitimate interest for personalized advertising in accordance with Art. 6 par 1(f) of the General Data Protection Regulation. If you have objected to the use of your email address for this purpose, we will not send you an email. You have the right to object to the use of your email address for the aforementioned promotional purposes at any time and with future effect either through any email we send you, through your profile or by informing us at info@bringit-back.com. In this case, the use of your email address for advertising purposes will be stopped immediately.
We constantly strive to improve our services. Your constructive feedback is very important to us. Therefore, we will occasionally send you polls and ask you to tell us what you think. If you do not want to receive user surveys, you can unsubscribe at any time. In any poll request you can click the “unsubscribe” button at the bottom of the message and we will not contact you again.
Contact details
Article 6(1)(f) of the General Data Protection Regulation, legitimate interest.
Our legitimate interest is the purpose described above.
We want to let you know about new restaurants or special offers when you use our app. We are always working to provide you with an amazing user experience. To achieve this, we negotiate very good offers with our partners, the restaurants. To let you know about these offers, we will send you an in-app or push notification. To receive them you need to have notifications enabled on your devices.
Profile data (basic data)
Location data
Order Information
If the processing is carried out with your consent, the legal basis is Article 6(1)(a) of the General Data Protection Regulation, i.e. consent. Otherwise, the processing is based on our legitimate interest in accordance with Article 6(1)(f) of the General Data Protection Regulation.Διαφορετικά, η επεξεργασία βασίζεται στο έννομο συμφέρον μας σύμφωνα με το άρθρο 6 παράγραφος 1 στ) του Γενικού Κανονισμού Προστασίας Δεδομένων. Our legitimate interest lies in the aforementioned purpose.
Our service relies heavily on letting our potential users know about our amazing experience and showing them that every visit to our platform is worthwhile. That’s why we are particularly active in the field of online marketing. It is equally important to gain the trust of future users and strengthen the trust of existing users. Therefore, we would like to present our procedures to you with as much transparency as possible.
First, targeting involves activating and displaying ads on websites tailored to specific groups. Our aim is to display the most attractive advertising messages personalised for our existing and future users. First, we define a group and then we assign the service providers we work with to promote our advertising to that group. We do not process personal data, as it has been made anonymous in the first place. To better define the groups we are interested in, we categorise users and place different advertising messages on different websites.
When you visit our website and place an order in your shopping cart without completing it, we store this information in cookies. If you continue browsing other websites, our advertising partners will remind you on our behalf that you have not yet completed your order. We don’t want you to miss out on the amazing experience we can offer you.
You can disable retargeting by installing the appropriate add-ons for your browser. In addition, you can and should regularly delete the cookies stored in your browser.
Contact details
Article 6(1)(f) of the General Data Protection Regulation, legitimate interest.
Our legitimate interest is the purpose described above.
In order to make the visit to our website/application attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files stored in your browser. Some of the cookies we use are deleted at the end of the browser session, i.e. after closing the browser (so-called session cookies). Other cookies remain on your device and allow us to recognise your browser on your next visit (persistent cookies). You can configure your browser so that you are informed about the cookie settings, or via the cookie banner or finally from the cookie policy on our website and decide individually to accept or reject them for specific cases or in general. Not accepting cookies may limit the functionality of our website.
If the processing is carried out with your consent, the legal basis is Article 6(1)(a) of the General Data Protection Regulation, i.e. your consent. Otherwise, the processing is based on our legitimate interest in accordance with Article 6(1)(f) of the General Data Protection Regulation.
Our legitimate interest lies in the aforementioned purpose.
We are always developing new products and services which we try to adapt to the wishes of our users. To measure the effectiveness of these changes, we regularly send surveys to our users in order to record your usage behaviour and possible areas for improvement.
Your participation in polls requires your consent. If you have already given your consent and wish to withdraw it for the future, you can do so at any time by sending an email to info@bringit-back.com. In this case we will exclude you from participating in our surveys and you will not receive any further invitations.
Contact details
Order Information
Article 6(1)(a) of the General Data Protection Regulation, Consent
In order to protect our users and our platform from potential attacks, we constantly monitor activities on our website. To this end, we use various technical means to ensure that suspicious behaviour is detected and dealt with in a timely manner. To achieve this goal, several monitoring mechanisms are used in parallel to prevent potential intruders from a possible access to our website.
The decision-making process is semi-automated and may have legal consequences for the person concerned or affect them in a similar way. If semi-automated decision-making leads to a negative outcome for you and you do not agree with it, you can contact us at info@bringit-back.com. In this case, we will assess your case individually.
Device information and access data
Contact details
Payment details
Order Information
Information about the coupons
Article 6(1)(f) of the General Data Protection Regulation, Legitimate interest
We would like to inform you that in the event of a merger or acquisition by another company, we will share information with that company. Φυσικά, θα απαιτήσουμε από την εταιρεία να συμμορφωθεί με τους κανονισμούς προστασίας δεδομένων.
Contact details
Shipping information
Location data
Profile data (basic data)
Device information and access data
Order Information
Communication data
Payment details
Information about the coupons
Article 6(1)(f) of the General Data Protection Regulation, legitimate interest
Our legitimate interest is the purpose described above.
We often offer coupons as part of our services. The reasons may vary. The purpose of these coupons is to reward our users and encourage them to continue to enjoy the amazing experience we offer. In order to be able to control the number, value and frequency of use of the coupons, but also to avoid their misuse, we collect various personal data.
Profile data (basic data)
Information about the coupons
Article 6(1)(f) of the General Data Protection Regulation, legitimate interest
Our legitimate interest is the purpose described above.
We never provide your data to unauthorised third parties. However, in the course of our business, we obtain services from service providers by giving them limited and strictly controlled access to some of our data. However, before we transfer personal data to these processing companies on our behalf, each individual company is subject to an audit. All data recipients must meet the legal requirements on data protection and demonstrate the level of data protection by appropriate technical and organisational means.
Within a group it is sometimes necessary to use the available resources in an efficient way. In this context, we support each other within our Group to optimise our processes. In addition, we provide content and services together. This includes, for example, technical support of our systems.
This is joint responsibility within the meaning of Article 26 of the General Data Protection Regulation.
For practical reasons we have decided that we are at your disposal for all legal issues related to data protection and in particular in the event that you wish to exercise your rights in accordance with article 15 to 22 of the General Data Protection Regulation.
Please contact us about this at info@bringit-back.com.
We use different data processors for our daily processing activities. They process your personal data in accordance with the requirements of Article 28 of the General Data Protection Regulation, only in accordance with our instructions and have no claim regarding them. We monitor processors and only work with those who meet our high data protection requirements.
Because we use different data processors which we may change from time to time, it is not possible to identify specific recipients of personal information. However, if you are interested, we will share the details of the processor(s) used in the given period upon request.
In addition to data processors, we also work with third parties, to whom we transfer your personal data, but they are not bound by our instructions. These are, for example, our consultants, lawyers or tax experts who receive your data from us under contract and process this data for legal reasons or to protect our interests.
Under no circumstances do we sell or rent your personal data to third parties. This will never take place without your express consent.
Unfortunately, it may happen that some of our users and service providers do not behave legally and wish to harm us. In these cases, we are not only obliged to hand over personal data based on legal obligations, it is also in our interest to prevent damages, assert our claims and reject unwarranted claims.
We have profiles on various social media platforms where we advertise our services and interact with our users. As we use these profiles on third-party platforms, each time you visit these social media channels, the platforms collect different personal data from you.
We and the respective operators of the social media platforms act as joint controllers. When two or more controllers jointly determine the purposes and means of processing, they are designated as joint controllers.
The social media platforms Facebook and Instagram are operated by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland.
We are responsible for all interactions with our own platforms. Social media operators are themselves data controllers for general interactions and interactions outside of our profiles.
The only exception is the data processing described below for usage analysis (Page Information). We are jointly responsible with Facebook for this.
The following links will show you exactly what data is collected by the respective social media operators:
Facebook Privacy Policy
Instagram Privacy Policy
For social networking pages, Facebook provides administrators with statistics and information that help them understand the types of actions users perform on their pages (“Page Information”).
When you visit or interact with a page or its content, information such as the following may be collected and used to compile Page Information:
We and Facebook are jointly responsible for the processing of your data for the provision of page information. For this purpose, we and Facebook have entered into an agreement, on the basis of which the allocation of our data protection obligations has been agreed in accordance with Article 26 of the General Data Protection Regulation.
For all data processing procedures on this website, we are solely responsible in accordance with data protection regulations.
agreement with Facebook, we have determined that Facebook is primarily responsible for fulfilling its information obligations in relation to page information data and for ensuring that you exercise your rights under the General Data Protection Regulation . For more information about your rights as a data subject on Facebook, see Facebook’s Page-Inside Privacy Policy.
We process your data primarily within the European Union (EU) and the European Economic Area (EEA). However, some of our aforementioned service providers are located outside the EU and EEA.
The General Data Protection Regulation sets high requirements for the transfer of personal data to third countries (outside the EU and EEA). All our data recipients must meet these requirements. Before we transfer your data to a service provider in third countries, each service provider is first evaluated for the level of protection of personal data. Only if they can demonstrate an adequate level of data protection will they be selected as service providers.
Regardless of whether our service providers are located within the EU/EEA or in third countries, each service provider must sign a data processing agreement with us. Non-EU/EEA service providers must meet additional requirements. According to Article 44 of the General Data Protection Regulation, personal data may be transferred to service providers that meet at least one of the following conditions:
a. The Commission has decided that the third country ensures an adequate level of protection (e.g. Israel and Canada)
b. Applicable data protection guarantees:
These are contractual clauses that cannot be modified by the contracting parties and in which they undertake to ensure an adequate level of data protection.
c. Approved Certification Mechanism:
According to international agreements, companies can be certified according to specified criteria. One of these certifications is the EU-US Privacy Security Agreement.
In general, we delete your data after the purpose for which it was collected has been fulfilled. The exact deletion rules are set out in the national data retention regulations. Different deletion rules apply depending on the purpose of the processing. Within these deletion rules we have defined various categories of data and classified them into deletion rule periods. Collected data is marked with a deletion rule. After the retention period expires, the stored data will be deleted accordingly.
We will delete your personal data if you so wish and notify us, or if your account remains inactive for three years. Before this happens, you will receive a separate notification from us to the email address associated with your account.
In addition to the deletion rules set by us, there are other legal retention periods that we adhere to. For example, tax information must be kept for a period of between six and ten years, or even longer in some cases. These specific retention periods vary according to national legal requirements.
Therefore, despite your request to delete your data, we may need to store some of the data due to legal requirements. In this case, however, we will restrict your data from further processing.
In addition, we will continue to store your data if we have the right to do so in accordance with Article 17 paragraph 3 of the General Data Protection Regulation. This is especially true if we need your personal data to establish, exercise or defend legal claims.
You can find our cookie policy and all the cookies we use here.
During the process of submitting a resume / application for employment,BRING IT BACK Ι.Κ.Εcollect, use or otherwise process personal data received from individuals who wish to cooperate. We promise that we process your personal data based on transparency and in accordance with the obligations arising from the current European and national legislation.
We collect and process a range of data, including:
We would like to ask you not to communicate to us personal data belonging to special categories of data (eg racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership). We do not need this data to submit a resume / application for employment. However, if you provide us with this type of information, you give us your express consent to process and store this data.
For us, the security of your data is very important. We have established internal policies and control systems to safeguard your data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. We never give data to unauthorized third parties. However, in the course of our business, we obtain services from service providers by giving them limited and strictly controlled access to some of our data. You agree that if necessary, your personal data may be transferred to third parties, as well as to servers and databases outside the country.
Your personal data is stored in the Application Management System as well as in the backups we keep on our systems (e.g. email).
We retain and process your personal data for the reasonable period of time necessary to fulfill the purposes of the processing. In case you have given your consent to the processing of personal data concerning you for the purpose of assessing your suitability for any other current or future employment opportunities we will store your personal data for a period of up to 6 months. If during this period you wish to withdraw your consent, we will delete your data without delay, unless otherwise required by law.
As a data subject you can exercise your rights below at any time.
If you wish to exercise any of the above please contact info@bringit-back.com
If you believe that we have made a mistake with your personal data or your rights, you can file a complaint with the relevant supervisory authority at any time.
The supervisory authority responsible for us is:
Personal Data Protection Authority
Kifisias 1-3, P.O. 115 23, Athens
Call Center: +30-210 6475600
Fax: +30-210 6475628
Email : ……
We reserve the right to change this data protection policy in accordance with legal provisions. We will notify you of any significant changes, such as changes in purposes or the use of new processing purposes.